Advanced Diploma in Call Center and BPO Management at Xaviers Institute of Business Management Studies, Malad West

If you are looking at Advanced Diploma in Call Center and BPO Management, Xaviers Institute of Business Management Studies, Malad West in Mumbai runs it as a 1-year, full-time diploma course. The total fee on record is ₹8,900 – ₹13,900.

At its core, the programme covers how organisations run: accounting, marketing, finance, human resources, operations and business communication, usually with case studies and an internship.

Xaviers Institute of Business Management Studies, Malad West is a private institute. This page brings together what is on record for this course at Xaviers Institute of Business Management Studies, Malad West — fees, seats, eligibility, the admission route and placements — so you can judge it before you apply.

Most UGD programmes follow a similar pattern: the first year builds the foundations, the middle years go deep into the subject, and the final year is given over to electives, a major project and usually an internship.

Here that means how organisations run: accounting, marketing, finance, human resources, operations and business communication, usually with case studies and an internship. Typical first jobs: management trainee, business development, sales, marketing or operations roles.

The exact syllabus is set by the college or its affiliating university and changes from year to year, so ask Xaviers Institute of Business Management Studies, Malad West for the current semester-wise plan.

Here is how the fee on record breaks down. Fees are for the whole course unless marked otherwise, and apply to UGD programmes at Xaviers Institute of Business Management Studies, Malad West as a group.

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Colleges revise fees most years, and hostel, transport and exam charges are often billed separately. Confirm the current figure with Xaviers Institute of Business Management Studies, Malad West before you pay anything.

To be considered for Advanced Diploma in Call Center and BPO Management, you usually need Class 10 (or Class 12, for some diplomas).

Admission to this kind of course is usually through state polytechnic entrance exams. Reserved-category candidates generally get a relaxation in the minimum marks. Check Xaviers Institute of Business Management Studies, Malad West's prospectus for the exact cut-off this year.

Here is the usual route in:

1. Check that you meet the eligibility above and register for the entrance exam in time.
2. Take state polytechnic entrance exams and keep your scorecard.
3. Apply to Xaviers Institute of Business Management Studies, Malad West on its website (www.xibms.com) or through the enquiry form on this page, and take part in counselling if a state or central body runs it.
4. Once you are offered a seat, verify your documents (marksheets, ID, category certificate if any) and pay the admission fee to confirm it.

Xaviers Institute of Business Management Studies, Malad West runs 29 UGD specialisations in all. Worth comparing before you decide:

• Advanced Diploma in Taxation Management
• Advanced Diploma in Travel and Tourism Management
• Advanced Diploma in Export and Import Management
• Advanced Diploma in Banking Management
• Advanced Diploma in Logistics and Supply Chain Management
• Advanced Diploma in Project Management
• Advanced Diploma in Fashion Design Management
• Diploma in Business Management
• Advanced Diploma in Labour Law
• Advanced Diploma in Hotel Management
• Advanced Diploma in Fire Safety Management
• Advanced Diploma in Construction Management
• Advanced Diploma in Materials Management
• Advanced Diploma in Apparel Merchandising
• Advanced Diploma in Advertising Management
• Advanced Diploma in Business Management
• Advanced Diploma in Finance Management
• Advanced Diploma in Human Resource Management
• Advanced Diploma in Marketing Management
• Advanced Diploma in Safety Management
• Advanced Diploma in Total Quality Management
• Advanced Diploma in Retail Management
• Advanced Diploma in Textiles Management
• Advanced Diploma in Operations Management
• Advanced Diploma in Information Technology
• Advanced Diploma in Foreign Trade
• Advanced Diploma in Tele Communications Management
• Advanced Diploma in Purchase Management

Before you decide, it helps to be clear on these:

• Are you genuinely interested in how organisations run? You will spend 1 year on it.
• Can you manage ₹8,900 – ₹13,900 over the course, plus hostel and living costs? Ask about scholarships and education loans.
• What do recent graduates of this course actually go on to do?
• How does Xaviers Institute of Business Management Studies, Malad West compare with other colleges offering UGD in and around Mumbai?