Post Graduate Diploma in Customer Relationship Management at Imperial Institute of Management

If you are looking at Post Graduate Diploma in Customer Relationship Management, Imperial Institute of Management in Mumbai runs it as a 1-year, full-time postgraduate course.

At its core, the programme covers how organisations run: accounting, marketing, finance, human resources, operations and business communication, usually with case studies and an internship.

Imperial Institute of Management is a private institute. This page brings together what is on record for this course at Imperial Institute of Management — fees, seats, eligibility, the admission route and placements — so you can judge it before you apply.

Most PGD programmes follow a similar pattern: the first year builds the foundations, the middle years go deep into the subject, and the final year is given over to electives, a major project and usually an internship.

Here that means how organisations run: accounting, marketing, finance, human resources, operations and business communication, usually with case studies and an internship. Typical first jobs: management trainee, business development, sales, marketing or operations roles.

The exact syllabus is set by the college or its affiliating university and changes from year to year, so ask Imperial Institute of Management for the current semester-wise plan.

Imperial Institute of Management has not published a fee for Post Graduate Diploma in Customer Relationship Management on our record yet. When you ask, ask for the total across all 1 years — not just the first-year figure — and whether hostel and exam fees are included.

To be considered for Post Graduate Diploma in Customer Relationship Management, you usually need a bachelor's degree in a related subject.

Admission to this kind of course is usually on merit in the qualifying exam. Reserved-category candidates generally get a relaxation in the minimum marks. Check Imperial Institute of Management's prospectus for the exact cut-off this year.

Here is the usual route in:

1. Check that you meet the eligibility above.
2. Keep your qualifying-exam marksheet ready; seats are filled on merit.
3. Apply to Imperial Institute of Management on its website (www.iime.co.in) or through the enquiry form on this page, and take part in counselling if a state or central body runs it.
4. Once you are offered a seat, verify your documents (marksheets, ID, category certificate if any) and pay the admission fee to confirm it.

Imperial Institute of Management runs 7 PGD specialisations in all. Worth comparing before you decide:

• Post Graduate Diploma in Insurance and Risk Management
• Post Graduate Diploma in Business Management
• Post Graduate Diploma in Educational Administration
• Post Graduate Diploma in Business Administration
• Post Graduate Diploma in Supply Chain Management
• Post Graduate Diploma in Information Security

Before you decide, it helps to be clear on these:

• Are you genuinely interested in how organisations run? You will spend 1 year on it.
• What will the full course cost, including hostel and living costs?
• What do recent graduates of this course actually go on to do?
• How does Imperial Institute of Management compare with other colleges offering PGD in and around Mumbai?